Legal risks are a problem.

Posted: 16/08/2010 in Enterprise 2.0
Tags: , , , , , ,

The organisation I have chosen to do my blog for this week is also a organisation I work for. I love working there, its always a change from my normal life. Sizzler Australia is a organisation which is a sector of hospitality. It is a family restaurant which gives guests great food and services. Sizzler was firstly introduce in America, and a couple of years later it was introduce in Australia. From this date there are 26 restaurants here in  Australia.

There are many risks that can happen in every organisation, for example Sizzler could easily be a company that could have many risks coming straight for them. Sizzler has just incorporated employees to go online and check the latest updates of new meals and recipes for the new season. They have also incorporated so that employees can login and email other employees on their website. They are all very great things but can also resolve to having risks.

Confidential information is one risk Sizzler could easily have. Having a website which does that, what will happen when employees post on there Facebook or Twitter about new meals and salads coming, also bits on ingredients on how to make certain things. This is then leaking information out to other people and so on. Secrets are being busted, as well as shying people off different meals of how it is made or even what is in it.

Trademark infringement is also another risk that can affect Sizzler. Sizzler’s trademark can be used through social networking sites and make people comment on that page which isn’t even the organisations real site. This leads to bad information being received to customers which then gives Sizzler loss of profit. Also Copyright material is a risk just like the confidential information risk. This is all caused by employees posting to much information on sites.

On a different note, Discrimination by employees can also be a risk to many companies in many ways. Internally, it could be employees adding or following other employees due to there race. Also employers might be the same to employees. Employers might give a job to someone but not the other due to not adding him on Facebook or Twitter and so forth. Discrimination could also be an employee discriminating about a customer or employer through Facebook or Twitter.

Cyber-bullying risk can also take place with Sizzler. It is similar to discrimination and how it might start. However, this would mostly be started internally and then dragged out to a social networking site such as Facebook or Twitter.

Lastly the termination risk can also affect this company. A employer can not sack a employee for after hours activity unless the employee does not understand the relationship of employment. This is a example of a employee going out to a club and has one really big night. The employee can not do nothing about that unless of that situation.

As you can see, there are many risks that could happen for many organisations. Sizzler is just a example of one of many organisations.

  1. ledmiston says:

    Disclosure of secret ingredients, eh? I will resist the temptation to be overly sarcastic. Check out the facial hair at 0:40 – that man is my hero.

    On a serious note (as if a disgruntled former employee garnishing the salad bar with poison wasn’t), I can imagine someone (anyone!) passing themselves off as a representative or employee of a company could be a problem.

    Fake exposes over twitter? Illigitimate media anouncements? Fraudulently picking a fight with customers? I really don’t know how these sort of threats could be prevented. Managed or limited, perhaps but not stopped in their entirety.

  2. Amiel says:

    Employees wouldn’t normally have the rights to know what the secret ingredients are in Sizzler or in any franchised restaurants. But yea, since you’ve mentioned it, that’s definitely a huge issue for Sizzler. What sort of solutions have they came up with?

    • ahenr7 says:

      Well I’m not really sure on any secret ingredient they add in any food they serve. I’m a chef there, and I still don’t know how they do it. But yes I do understand what you have said about secret ingredients, I think everyone should as well. I guess some companies just don’t like things like that let out.

  3. Hi there,
    I’m one of Sizzler customers and it’s good too know the background of this origination 🙂


  4. Dan Pitman says:

    Thanks for the update Alex!

    I found that blog post extremely interesting. You brought up some good points. One that I thought of was the risk of hurting Sizzler’s reputation? Like if one of the employees goes home after a terrible shift they’ve had and let their anger out in a facebook status update, this could also affect Sizzler if they refer to Sizzler in any way.

    Good work all the same though man 🙂

  5. jrsketcher says:

    When thinking of the legal risks of moving a company to an Enterprise 2.0 model, I hadn’t given much thought to other people attempting to impersonate that company. It could be argued that this is a risk the company would face anyway (regardless of whether or not they had their only social media presence) and that adopting Enterprise 2.0 technologies would even counter this risk. Tricky question and I suspect it should be dealt with on a company-by-company basis.

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